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Color Profile error message

Community Beginner ,
Sep 09, 2017 Sep 09, 2017

Hello Group,  I always seem to encounter rare and bizarre problems when using any computer program!

So, I use a photobook program called Photoimpress and have done so for years without issue using photos that have been tweaked in photoshop elements.

After upgrading to Elements 15 I've had some problems with the program that the photobook people don't understand either.

Photos that have been created with photomerge panorama and some using the new "Perspective crop" tool can not be loaded into the photo book program.  This has never been a problem before.

I get an error message stating the file's color profile is CMKY and needs to be converted to sRGB.  Every place to look for photo image detail says that the image is indeed ALREADY sRGB.

I've tried renaming, resaving, removing the profile, resaving as sRGB.....The detailed information says it's sRGB. Elements says it's sRGB but for some reason the book program thinks otherwise.  Again, only photos that have been photomerged and some with the perspective crop.  My former Elements was 9 and I now, as I said have 15.

Thanks

Michael

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Community Expert ,
Sep 09, 2017 Sep 09, 2017

You use the BookDesigner software to make the photobook?

Which version are you using?

What operating system do you have?

Do you get that color profile message when your in the Select Pictures Tab and try to open the photo or in the Edit Book Tab?

You could try taking one of the problem photos and use File>Save for Web, select Jpeg and see if the photo works without the profile message.

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Community Beginner ,
Sep 09, 2017 Sep 09, 2017

The save for web does work.  I just find it very odd that the photobook program "photoimpress" seems to think the colour profile of the picture is not sRGB when it clearly is and only with photos that have been created with photomerge panorama and perspective crop.

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Community Expert ,
Sep 09, 2017 Sep 09, 2017

novaboy5  wrote

The save for web does work.  I just find it very odd that the photobook program "photoimpress" seems to think the colour profile of the picture is not sRGB when it clearly is and only with photos that have been created with photomerge panorama and perspective crop.

If save for web works, that means that most of the metadata have been cleared from the file header. The result is that Photoimpress will no longer misinterpret the metadata. Obviously a bug from Photoimpress.

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Community Beginner ,
Sep 10, 2017 Sep 10, 2017

Yes, that seems to work.  I agree that it must be the "Photoinpress" book software I use (it's not an Adobe program) that is somehow misinterpreting the data.  I wonder what his happening to the photos that is causing it.  At least this works.  Just my personality that always makes me thing "yes.....but why is it happening?" 

Thanks for your input

Michael

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Community Expert ,
Sep 10, 2017 Sep 10, 2017

What operating system are you using?

Are you using the latest version 8.0.5 of the "Photoinpress" book software?

If the photos were initially from a camera, what make and model?

Were the images camera raw files before being converted to jpegs?

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Community Beginner ,
Sep 11, 2017 Sep 11, 2017
LATEST

What operating system are you using? Windows 10

Are you using the latest version 8.0.5 of the "Photoinpress" book software? Yes

If the photos were initially from a camera, what make and model? Panasonic Lumix DMC FZ1000

Were the images camera raw files before being converted to jpegs? Jpeg files with sRGB colour space

Sent from Outlook<http://aka.ms/weboutlook>

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