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Contact Sheet error messages/can't make a contact sheet

New Here ,
Oct 26, 2023 Oct 26, 2023

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I tried opening the Contact Sheet II app in Elements 2021 and got these two messages:

 

The operation could not be completed.

The file or directory could not be found.

 

Next message was:

Could not complete the Contact Sheet II command because of a program error.

 

I am using a Macbook Air, 2020, M1 and Ventura 13.3.1. (a)what do i do ??

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How to , Mac , Problem or error

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Community Expert ,
Oct 26, 2023 Oct 26, 2023

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Go to

Machintosh HD/Users/UserName/Library/Preferences/Adobe/Elements/19.0/Adobe Contact Sheet II

and trash the

Adobe Contact Sheet Prefs

 

The error you cited usually happens if the folder or files used in the Contact Sheet II have been trashed

or are no longer is the same location. and photoshop elements can't find them.

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