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Contact Sheet Error

New Here ,
Apr 13, 2018 Apr 13, 2018

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I tried opening the Contact Sheet II app in Elements and got these two messages:

The first message that appeared was:

The operation could not be completed.

The file or directory could not be found.

Next message was:

Could not complete the Contact Sheet II command because of a program error.

what do i do ??

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Valorous Hero ,
Apr 13, 2018 Apr 13, 2018

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Hi,

Which operating system are you running on?

Which version of PSE are you using?

Check for missing files - In the organizer go to File -> Reconnect -> All missing files

How many images are you trying to print per sheet?

Brian

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New Here ,
May 26, 2018 May 26, 2018

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I have the same problem, I have PSE 16 (downloaded a month ago)

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Community Expert ,
May 26, 2018 May 26, 2018

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Hi julietal81062171,

Please answer the questions Brian, aka Little_Pale_Face, asked of the OP.

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New Here ,
May 26, 2018 May 26, 2018

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I did the "organizer, file reconnect" did not work, I also did the looking for "~/Library/Preferences/Adobe/Plugins/Adobe Contact Sheet II PSE12/Elements" (saw that in another thread) did not work, not such a file in my computer...

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Community Expert ,
May 26, 2018 May 26, 2018

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For pse 2018 (version 16) it's under

~Library/Preferences/Adobe/Elements/16.0/Adobe Contact Sheet II

and delete the

Adobe Contact Sheet Prefs

You can see your User Library by clicking on your desktop, clicking on Go then hold down the Option key to see Library.

That's your User Library.

libr.png

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New Here ,
May 26, 2018 May 26, 2018

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I know, I already did that, once I opene the library there is no "Adobe Contact Sheet II" anyway, thanks for the help, I'm having a totally different problem now, I uninstall photoshop and I can't re install it... I can't manage to download it from the site....

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Community Expert ,
May 26, 2018 May 26, 2018

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You can download Photoshop Elements 2018 from here:

Download Photoshop Elements | 2018, 15, and 14

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New Here ,
May 26, 2018 May 26, 2018

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I re install Photoshop elements 2018, Same messageScreen Shot 2018-05-26 at 1.26.14 PM.png

Followed by

Screen Shot 2018-05-26 at 1.26.18 PM.png

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Community Expert ,
May 26, 2018 May 26, 2018

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Yes that's because the Adobe Contact Sheet Prefs are in a different place for pse 2018 than they are in earlier pse versions.

Click on your desktop, in the Go menu click on Go To Folder, paste ~/Library/Preferences/Adobe/Elements/15.0/Adobe Contact Sheet II and click Go.

Untitled.jpg

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New Here ,
Sep 27, 2019 Sep 27, 2019

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My operating system is Mojave and the PSE is Photoshop Elements 2019. I will try 146 pictures. But in the first four times it started and later the error messages were following.

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Explorer ,
Jan 12, 2021 Jan 12, 2021

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I am running Cataklina and PSE 17.

I can't get the Contact Sheet to work either.

 

 

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Community Expert ,
Jan 12, 2021 Jan 12, 2021

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Do you get any error message?

 

It's possible that the reason is because pse 17 is not fully compatible with macOS catalina.

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New Here ,
Dec 02, 2021 Dec 02, 2021

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Same issue with PSE 2021. How do I fix? Already tried deleting and re-installing software

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Community Expert ,
Dec 02, 2021 Dec 02, 2021

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Delete the Adobe Contact Sheet Prefs in

/Users/UserName/Library/Preferences/Adobe/Elements/19.0/Adobe Contact Sheet II

 

You can get there by clicking on your desktop, in the Go menu click Go to Folder and paste in

~/Library/Preferences/Adobe/Elements/19.0/Adobe Contact Sheet II

then click Go

 

 

Untitled.png

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