Could not complete the command

[AZ Aurora]

I am using Adobe Photoshop Elements 12 and every once in awhile when I want to perform a function it gives me a pop up screen that reads "could not complete the command because something prevented text engine from being initialized". This has happened just recently when I went to do a photo merge. I had both photos in my photo bin and went I went to select both of the photos and that is the message that I received.

Can someone shed some light on to this as to what I am doing wrong. Thank you

[MichelBParis · Accepted solution]

https://forums.adobe.com/people/AZ+Aurora  wrote

I am using Adobe Photoshop Elements 12 and every once in awhile when I want to perform a function it gives me a pop up screen that reads "could not complete the command because something prevented text engine from being initialized". This has happened just recently when I went to do a photo merge. I had both photos in my photo bin and went I went to select both of the photos and that is the message that I received.

Can someone shed some light on to this as to what I am doing wrong. Thank you

There are a number of problems with similar error messages about the 'text engine', but I have never seen that connected with the Photomerge feature. Generally, it's a bug introduced by Microsoft in a Windows 10 update. The solution is generally to update to the latest Windows 10 "Fall edition" (build 1709). The update is not generalized, you might have to start it manually. Be aware that the update requires 2 to 3 hours with several automatic reboots...

[AZ Aurora]

Thank you so much for responding, I did as you suggested, did the Windows 10 update and than went back to Adobe Photoshop and was able to complete a photo merge. Thank you again and have a wonderful Holiday Season.