Could not complete your request because of a disc error in Photoshop Elements (MacOS BigSur)

New Here ,
Jun 13, 2022 Jun 13, 2022

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When an image from organizer editor it results in message "could not complete your request because of disk error, Mac os Big Sur 11.6.4, but running disc utility first aid showsnno disc error. Have re-installed 4 times.

 

 

 

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Mac , Organizer , Problem or error

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Adobe Employee ,
Jun 17, 2022 Jun 17, 2022

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Hi there,

 

Sorry to hear that you see a disc error in Photoshop Elements. We're here to help.

Which version of Photoshop Elements have you installed? What is your system specification? How much available free space do you have? Where are the files located? Do you get this error message while launching the application or while performing a task? 

Photoshop Elements needs at least 3 GB of disk space to launch.

Try these steps and let us know if it helps.

  • Free up additional hard drive space by deleting unnecessary files up to 3 GB from the start-up disk or by moving your files in the start-up disk to another storage location.

  • Disable Auto creations:

    1. Go to Elements Organizer
    2. Open Preferences > Media-Analysis 
    3. Deselect Generate Auto Creations
  • Restart your computer.

 

Thanks

Ranjisha

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