Currently using Elements 2020 on my Mac Mojave 10.14.6. I have used Elements for decades. Prior to 2020 I was running 2015, which I have uninstalled. Every time I try to create a total Backup Catalog on an external drive it prepares the files and then I get the pinwheel and eventually the program crashes and generates a report. My most current Catalog backup on this drive was last month. I wonder if upgrading from Sierra to Mojave has created the problem? I even reinstalled Elements 2020 with the same results. Any helpful suggestions would be appreciated.
Crash or freeze
Problem or error
I wanted to let you know that I was able to backup my Catalog when I used a third drive that I reformated. I have not figured out why my previous attempts failed even though those attempts to backup my Catalog were on 2 separate external drives that had previous BU's on them from the same Catalog. I am not concerned with that and will move on. Thank you for your attention and help.