• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Crashing Adobe Elements 2021 using touchscreen

New Here ,
Feb 17, 2021 Feb 17, 2021

Copy link to clipboard

Copied

Hi, especially for photo editing I bought the Acer Spin3 laptop because of the possibility to work with te touchscreen and stylish pen. Unfortunately Adobe Elements 2021 crashes when I use the touchscreen or stylishpen. Does someone know why or whats a possibility?

 

Thanks a lot!

TOPICS
Crash or freeze

Views

237

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2021 Feb 17, 2021

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 01, 2021 Mar 01, 2021

Copy link to clipboard

Copied

Apologies for the inconvenience. We are already working on this and will provide the fix soon.

 

Regards,

Nidhi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

LATEST

Hi,

 

The Photoshop Elements Update 2021.2 has been released today which will fix the issue with Tablet Pen.

 

Here are the release notes: https://helpx.adobe.com/photoshop-elements/release-note/update.html

 

Please let us know if you still face any issue.

 

Regards,

Nidhi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines