CROP not working in Photoshop Elements— HELP PLEASE!

Hello, long time Elements user, just started using Elements 2022 on HP envy 360 laptop.  The crop function is not working...I've tried everything I can think of.  It it bouncing around, or won't let me just drag from a corner and "pull" the crop to size the image as I want.  When using one of the 4 auto choices--it won't let me move it around with the center dot and 95% of the time I don't like the auto crop location.  I've tried in quick and expert.  It may work once but then goes right back to being impossible to control!  Please help!  I have 7,000 safari photos to work with and I can't get anywhere!! THANK YOU! 

 

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/feltet.dk/ 
Moving from Using the Community (which is about the forums) to the correct forum... Mod

By @KrisINChicago

maybe you should ask the question in a more qualified forum

Hi KrisINChicago,

Try this. On the menu bar along the top of the window, click Edit, then Preferences (at the bottom of the drop-down list), then in the General section UNCHECK "Enable Crop Pre-Selection".

Then, in the Crop tool options panel set it to "No Restriction".

And, another way to crop an image is to use the Rectangular or Eliptical Marquee tool to select a portion of your image and then, on the menu bar, click Image, then Crop.