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Deactivate on old computer no longer in my possession

New Here ,
Apr 09, 2021 Apr 09, 2021

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I purchased Adobe Photoshop Elements 14 and installed it my new new work computer. It will not allow me to run the application because its states that I need to deactive it on my old computer. The old computer is no longer in my possession. Please advise how I an deactivate on the old computer so I can start using the product I paid for on my new computer. Thanks. 

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Download and install, How to, Windows

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Adobe Community Professional ,
Apr 09, 2021 Apr 09, 2021

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You need to contact Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com.  Make it clear that all you want is to deactivate your inaccessible computer.

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New Here ,
Apr 09, 2021 Apr 09, 2021

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Thanks. I'll give that a try!

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