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Deauthorising ghost machines

New Here ,
Aug 23, 2024 Aug 23, 2024

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I have the Mac/PC version of Photoshop Elements 9. I have just installed it on the machine I now have and it's telling me I can't because its already installed on other machines.  Thats as maybe but how do I deauthorise computers I had some time ago? I always erase HDDs before sale so there's no way anyone else has the benefit of this

 

 

 

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Community Expert ,
Aug 23, 2024 Aug 23, 2024

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Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help with your issue.

Dave

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New Here ,
Aug 23, 2024 Aug 23, 2024

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Thanks Dave

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Community Expert ,
Aug 23, 2024 Aug 23, 2024

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Adobe Customer Service (Support) no longer has the ability to reset activations.

The only way to deactivate is if you can open the program on the computer that you want to deactivate.



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New Here ,
Aug 28, 2024 Aug 28, 2024

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Thanks - I'll just have to jump ship to GIMP. No way am I subscribing to
Adobe!

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Community Expert ,
Aug 28, 2024 Aug 28, 2024

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'...No way am I subscribing to Adobe!...

 

Photoshop Elements is for purchase, no subscription required

https://www.adobe.com/uk/products/photoshop-elements.html

 

Dave

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Mentor ,
Aug 24, 2024 Aug 24, 2024

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how do I deauthorise computers I had some time ago?  In your case: You don't.   Version 9 is rather old- it came out about 14 years ago.     

 Here is a link to a free trail version of pse 2024:

https://www.adobe.com/products/photoshop-elements/try-elements.html?sdid=WB99JHFM&mv=search&mv2=paid...

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