Default Printer Cannot Be Opened

[pfowle]

I am using PE 2018 on  Windows 10 Home Edition.  I just installed an HP Envy 4520 printer and now I can not print from PE.  I can print from any other application including pictures using the Windows Print function.  I have completely uninstalled every HP printer including drivers/packages and the HP folder.  I've restarted my computer and the printer.  I know this is a low end printer but it's what I have to work with for the present time.

Can someone PLEASE help me determine if it's printer/computer/PE/User?  I appreciate any help.

Pam

[hatstead]

Have you checked on the HP web site to be sure that you have the latest driver?

PSEv.2018 may have come to market after the development of the driver initially offered to you for your new printer.

[pfowle]

I went directly to the HP website to download the latest driver. Thanks for your reply.  I just backed up my catalog and will try reinstalling PSE again.  Sigh....

[pfowle]

Thank you for taking the time to respond to my question.  I just reinstalled PSE 2018 and that did the trick.

[hatstead]

You're welcome. Glad to help.

Sent from my iPad