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Recently bought new PC (windows 10) but unable to download any version of DNG converter. Message appears on screen - 'cant be downloaded securely' I've tried disabling Avast security but no different. Icon is on list of apps and just spins for a couple of seconds when click on it. !!
Also when opening my Elements 13 I get message that it is in use by maximum number of computers (didnt have a chance to remove from old pc)
Can you help ??
I can't help with your download problem. Perhaps try a different browser. If your anti-virus has already quarantined the program, you may need to rescue it from the quarantine.
As for the too many computers activated problem, I suggest you chat with Adobe Support. Go to Adobe.com and click on the blue Contact Us button under the Support menu. They should be able to deactivate your old computers.
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I can't help with your download problem. Perhaps try a different browser. If your anti-virus has already quarantined the program, you may need to rescue it from the quarantine.
As for the too many computers activated problem, I suggest you chat with Adobe Support. Go to Adobe.com and click on the blue Contact Us button under the Support menu. They should be able to deactivate your old computers.
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Thanks Greg, I'm currently in discussion with Currys/PC World as to whether there is an issue with the PC.
I've connected up my old PC so number of computers isn't a problem at the moment but I'll certainly contact Adobe as and when it's sorted.
Thanks again, you're the first one to show any interest. (Dell didnt want to know !)