DNG converter

[Colindav]

Recently bought new PC (windows 10) but unable to download any version of DNG converter.                     Message appears on screen - 'cant be downloaded securely' I've tried disabling Avast security but no different. Icon is on list of apps and just spins for a couple of seconds when click on it. !!

Also when opening my Elements 13 I get message that it is in use by maximum number of computers (didnt have a chance to remove from old pc) 

Can you help ??

[Greg_S. · Accepted solution]

I can't help with your download problem.  Perhaps try a different browser.  If your anti-virus has already quarantined the program, you may need to rescue it from the quarantine.

As for the too many computers activated problem, I suggest you chat with Adobe Support.  Go to Adobe.com and click on the blue Contact Us button under the Support menu.  They should be able to deactivate your old computers.

[Colindav]

Thanks Greg, I'm currently in discussion with Currys/PC World as to whether there is an issue with the PC.

I've connected up my old PC so number of computers isn't a problem at the moment but I'll certainly contact Adobe as and when it's sorted.

Thanks again, you're the first one to show any interest. (Dell didnt want to know !)