DNG files won't open in Photoshop Elements 2018

Report · Mar 18, 2018

When I try to open a DNG file, it says "Could not complete your request because it is not the right kind of document." Why is this happening? Wasn't DNG created by Adobe? I thought this was supposed to be a universal format and now Adobe's own product can't even open it?

Report · Mar 18, 2018

Hi,

PSE 2018 opens my DNG files

What camera did the raw images come from?

Which operating system are you running on?

Brian

Report · Mar 18, 2018

The camera is an Olympus OMD E5 and I am running Windows 10. The images

were imported and converted to DNG using Lightroom.

On Mar 18, 2018 1:17 PM, "Little_Pale_Face" <forums_noreply@adobe.com>

Report · Mar 19, 2018

Hi,

Which version of Lightroom did you use to convert it?

Is it possible for you to try the free standing DNG converter to convert a raw image to DNG format. If PSE can read that then the problem may be that Lightroom is getting it wrong.

Have you tried reading the DNG files in Photoshop?

BTW for clarification is the camera model OM-D E-M5

Brian

Report · Mar 23, 2018

Hi Brian

I was playing around with it and opened an .orf file from my camera which

worked OK and then tried a .dng after that and all of a sudden it worked! I

don't know what happened but all is good now. Thanks a lot for your

response and help.

Wade

On Mon, Mar 19, 2018 at 6:06 AM, Little_Pale_Face <forums_noreply@adobe.com>

Report · Mar 23, 2018

Hi Wade,

The main thing that catches people out when using the DNG converter is that it works on a folder. You have to browse to the folder containing the file(s) you want converted.

Brian