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download error windows 11

New Here ,
Jul 01, 2024 Jul 01, 2024

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I have a current subscription to Photoshop Element 2023, running on Windows.  Was forced to buy a new desktop with Windows 11.  Downloading 2023 edition fails.  Is it an problem with the new Windows?

 

[Mod: Moved to the appropriate Photoshop Elements forum]

 

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Community Expert ,
Jul 02, 2024 Jul 02, 2024

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@alw44673157 Photoshop Elements is not on a subscription, can you post a screenshot of the exact error message you're getting

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