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Download error

New Here ,
Feb 23, 2017 Feb 23, 2017

I have purchased an upgrade Photoshop Elements 15 and received emails with confirmation to upload. It shows in my account products ready but I get a message " Software Download 404 currently unavailable for download report error"    Who do I report to and how long before I get the product I have paid for. Very annoyed as it shows on my credit card as being processed and paid for.

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LEGEND ,
Feb 24, 2017 Feb 24, 2017

Try downloading from this link and validate with your 24 digit serial number commencing 1057.

Download Photoshop Elements | 15, 14, 13, 12, 11, 10

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Adobe Employee ,
Feb 26, 2017 Feb 26, 2017
LATEST

Also, it would be helpful if you can share the link with us where you are getting 404 error.

It would help us in resolving the problem.

Thanks,

Anwesha

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