Downloading photos is slow

[Robert John S.]

I have had Adobe Photoshop Elements for many years, 40 or more.  I remember downloading a memory stick full of photos and transferring them into my Photoshop in a minute.  Today I download one photo from my camera and it takes minutes to transfer it to Photoshop.  Why?  What can I do to improve it?

Thank you.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[Greg_S.]

What OS and version of Elements are you using?  (Elements is only about 23 years old.)

How are you importing the files?  From a camera, a card reader, from files and folders?  Are you using an internal card reader or via a USB port?

How large is your catalog?

What is the resolution and format of the file you are importing?

[Jumpenjax]

I agree with Greg. Also have you updated your computer? The programs take up more memory and ram to run.

[Glenn 8675309]

Greg asked a bunch of good questions.

I have a card reader built into my computer.  I use an external card reader:   I plug it into  a USB3 port- which is 10 times faster that older usb ports.  usb3 ports have a blue tab in them.

I have a camera that can upload images via wireless connection.  Bluetooth 1, to 3 is pretty slow:  only about 2mb per second- I never use it- I take the chip out and stick it in my external card reader, which is plugged into a usb3 port.