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Downloading

New Here ,
Jun 18, 2017 Jun 18, 2017

I recently purchased adobe photoshop elements 15 from bestbuy and cannot download the product. All that it will allow me to download is the free trial. Any advice?

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Adobe Employee ,
Jun 19, 2017 Jun 19, 2017
LATEST

Hi dane,

Thanks for posting in Adobe forum.

I understand you are facing issue in installing Elements 15 in your machine.

Can we follow the following steps:

Firstly,

- Please click here to download Adobe Application Manager for Windows.

or

Please click here to download Adobe Application Manager for Mac.

- After installation please double click its icon on your desktop screen to complete the installation.(Windows)

- After installation please double click its icon by searching it on finder to complete the installation (Mac)

Secondly,

Please click here to download Adobe Photoshop Elements .

Please click here to download Adobe Premiere Elements .

- It will be downloaded as a trial version & the file has a pack of multiple languages that includes "English" but when during installation you will mention your adobe id, password & serial number then it will become full version .

- If you face more issue regarding installation & activation for Elements then please contact our Support Engineers via chat by clicking here.

Hope this works for you.

Thanks

Regards

Dhananjay

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