Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Editor will not close

New Here ,
Apr 17, 2017 Apr 17, 2017

I installed photoelements version 15. the editor works but if I want to close the application nothing will happen. With the tax manager I can close it. Why isn't it possible to close the application directly in the app?

161
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 17, 2017 Apr 17, 2017
LATEST

Hi maikeb,

Thanks for posting on Adobe forums.

I can understand you are not able to close Adobe Photoshop Elements 15.

Can we try the following steps:

- Open "Control Panel"

- Open "Programs & Features"

- Repair the following list of programs

* Microsoft Visual C++ 2012 Redistributable (x64)

* Microsoft Visual C++ 2012 Redistributable (x86)

* Microsoft Visual C++ 2013 Redistributable (x64)

* Microsoft Visual C++ 2013 Redistributable (x86)

* Microsoft Visual C++ 2015 Redistributable (x64)

* Microsoft Visual C++ 2015 Redistributable (x86)

- Restart your machine & check Adobe Photoshop Elements

Hope this helps

Regards

Dhananjay

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines