Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

effects, filter and styles menus are missing PS12

New Here ,
Feb 06, 2019 Feb 06, 2019

I hope someone can help. I had to reinstall my photoshop 12 on my laptop and when I tried to add an effect in a project the menu is empty.

The styles and filters are also blank. Help!!

308
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 06, 2019 Feb 06, 2019

Hi Shannonr,

Sorry to hear that, could you please let us know the operating system you're working on?

Usually deleting a couple of files cures the problem.

On windows vista, 7, 8/8.1 and 10 go to

C:\ProgramData\Adobe\Photoshop Elements\(Version)

and delete the ThumbDatabase.db3

and in the Locale/en_US folder, delete the MediaDatabase.db3

For windows xp the location is

C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\version

After deleting the files, start the Photoshop elemen

...
Translate
Adobe Employee ,
Feb 06, 2019 Feb 06, 2019

Hi Shannonr,

Sorry to hear that, could you please let us know the operating system you're working on?

Usually deleting a couple of files cures the problem.

On windows vista, 7, 8/8.1 and 10 go to

C:\ProgramData\Adobe\Photoshop Elements\(Version)

and delete the ThumbDatabase.db3

and in the Locale/en_US folder, delete the MediaDatabase.db3

For windows xp the location is

C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\version

After deleting the files, start the Photoshop elements editor and wait for the Content Effects database to rebuild, which could take 10 minutes or so.

Regards,
Sahil

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 06, 2019 Feb 06, 2019

Thank you! I will try it....

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 06, 2019 Feb 06, 2019

I couldn't find those files manually when i looked into those program files so I had to do a search in the c:/program files.

I deleted them and restarted as you said.

Everything works great again!

Thank you!

I have windows 10

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 06, 2019 Feb 06, 2019
LATEST

Glad we got it working! Feel free to reach out to us for any future queries.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines