effects

[richardm19926269]

I have pse 15 and up to just recently have been able to use all the effects....but yesterday 12/28/16, something happened and now they are blank and when i go and set them as checked on they still do not show up in the bin to the right... i get a circle cursor with the slash down thru it and the ones i had in my favorites are no longer there either.....i still am able to use layers and Graphics.... I purchased 15 off the internet and do not have a disc for it ....I need help to get the effects and favorites back....

can anyone help me and email is mwd3957@gmail.com

Thank You, Dick

[Jeff Arola]

What operating system are you using?

[evaliza23070]

Windows 10 (64)

[Jeff Arola]

Maybe the content database needs to be reset.

Go to

C:\ProgramData\Adobe\Photoshop Elements\15.0

and delete the

ThumbDatabase.db3

then go to

C:\ProgramData\Adobe\Photoshop Elements\15.0\Locale\en_US

and delete the

MediaDatabase.db3

Start the pse 15 editor and wait for the content/effects database to rebuild, which can take about 5 to 10 minutes.

[evaliza23070]

Sorry, it still missing

[Jeff Arola]

Are you the same person as the original poster richardm19926269?

[evaliza23070]

No, I just notice that we had the same issue

[Jeff Arola]

Your using photoshop elements 15?

Did you try reinstalling photoshop elements?

[evaliza23070]

Yes, I have 15. I can try to reinstal

[evaliza23070]

I have done the reinstall. The effects are showing. But I cant load new effects

[Jeff Arola]

What happens when you try?

Any error message?

[evaliza23070]

Nothing.

Eva-Liz

[evaliza23070]

No,nothing at all

[Jeff Arola]

Effects as elements calls them are photoshop actions, so say for example in the Effects panel you click on Load Effects, you don't get a Load dialog like below?

[evaliza23070]

I get that one, but they dont load. After I do that , they dont show up

[Jeff Arola]

Reset the pse 15 editor preferences by going to

C:\Users\User Name\AppData\Roaming\Adobe\Photoshop Elements

and dragging the folder named

15.0

to the Recycle Bin

and see if that fixes the issue.

[evaliza23070]

That solved it.Thanks a lot:)