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Elements 10 needs DirectX in 64bit Windows

New Here ,
Jul 06, 2017 Jul 06, 2017

Because my Elements 10 no longer works in my 32 bit Windows 10 PC since a recent automatic update, I decided to try and load the software to my new Windows 10 laptop (64bit). The software appears fine on the Edit screen, but on loading the Organise screen I get a message saying that a DirectX file needs to be loaded. I have Directx 12 but apparently this is not what the software requires. Anyway of finding out specifically which DirectX is needed? (and can different versions exist on the same PC?)

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correct answers 1 Correct answer

Community Expert , Jul 06, 2017 Jul 06, 2017

You just need to enable Direct Play as described in the below post:

Direct X i Photoshop 11

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Community Expert ,
Jul 06, 2017 Jul 06, 2017

You just need to enable Direct Play as described in the below post:

Direct X i Photoshop 11

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New Here ,
Jul 07, 2017 Jul 07, 2017
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Thanks, you are a star!

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