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Elements 13 [Can open Organizer but not Editor]

New Here ,
Nov 21, 2016 Nov 21, 2016

I have installed Elements on my Macbook Air. I can open into organiser but cannot open into the Edit function. I keep getting a prompt to open from Applications folder but opening from there will not open the Edit function. I have reinstalled on several occasions to no avail. I have had no response from the forum - where is the Adobe team?!!

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Adobe Employee ,
Nov 21, 2016 Nov 21, 2016
LATEST

Hi Hugh Lucas,

Please find the solution to your issue in the article at following link:

Editor does not start | Mac App Store version

I am assuming that you are using the MAC App Store version of PSE13.

Please get back to us in case you still face the error.

Thanks,

Arshla

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