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elements 13 crashes

New Here ,
Jan 05, 2023 Jan 05, 2023

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elements 13 crashes when I try to print. 

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Crash or freeze , Mac , Problem or error

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Community Expert ,
Jan 05, 2023 Jan 05, 2023

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You have to give us more information if you desire a meaningful reply.

Any error messages, make of printer, printing from editor or from organizer, Windows or Mac, etc,?

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New Here ,
Jan 05, 2023 Jan 05, 2023

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ok, I have tried on three printers: HP, Epson XP 4150 and Epson R3000. When I try from Photoshop elements 13 edit to print. I use a Mac desktop. I can successfully print on any printer from preview though. 

 

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Community Expert ,
Jan 05, 2023 Jan 05, 2023

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Try updating your printer driver.

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New Here ,
Mar 04, 2023 Mar 04, 2023

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Hi,

did you resolve the issue? I have elements 15 and the moment I press file then print it crashes.

I have updated software etc.

Thinking of ditching it and going back to Paintshop pro which I used years ago.

I would even buy the latest version if I thought it would resolve the issue

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Community Expert ,
Mar 04, 2023 Mar 04, 2023

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Suggest that you evaluate the free 30-day trial of the software. If it works for you, you can purchase the license subsequently.

Download Photoshop Elements free trial | Adobe Photoshop Elements 2023

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New Here ,
Mar 04, 2023 Mar 04, 2023

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Thanks

Thats a really helpful suggestion

Kind Regards

JD

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Community Expert ,
Mar 04, 2023 Mar 04, 2023

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Let us know whether or not the latest version resolves the issue.

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