Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Elements 13

Community Beginner ,
Apr 28, 2017 Apr 28, 2017

All of a sudden Elements 13 is now saying my trial is over and I need a code.. I've owned Elements 13 for a couple of years. I don't understand why it is now not loading and working. I have work to complete and need the program.

185
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Apr 28, 2017 Apr 28, 2017

Nevermind, I found my box and was able to put the SN in and get the program working again. It almost looks as though it was trying to get me to purchase Elements 15.

Translate
Community Beginner ,
Apr 28, 2017 Apr 28, 2017

Nevermind, I found my box and was able to put the SN in and get the program working again. It almost looks as though it was trying to get me to purchase Elements 15.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 30, 2017 Apr 30, 2017
LATEST

Hi Scott,

For future reference, you can find out your serial key of your registered products here:

Find your serial number

Thanks,

Arshla

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines