Elements 14 Freezes

[Mary Lou Frost]

A friend has asked for help.  He is running Elements 14 on a Mac with OS 10.11.6 El Capitan.  Every time he goes to open an image (File/Open) his computer freezes.  He has tried many corrections without success.  He reinstalled version 13 and the problem is gone.

Any ideas?

Mary Lou

[arshla jindal]

Hi Mary,

You can try out the troubleshooting solutions listed on the following link :

Troubleshoot system errors, freezes in Photoshop Elements

Please free to get back in case of any queries.

Thanks,

Arshla