Elements 14: Hidden dialog window

[Klas Nygren]

Hi!

One day when selecting Picture > Change size > Size of workarea (Alt+Ctrl+C) the dialog window did not show, but most of the menu options are disabled.

How can I get the dialog window to display visible to me? I am using Windows 10 and would really appreciate the help, as I connot use the feature at all any more...

Kind regards,

Klas

[99jon]

The shortcut for image size is alt+ctrl+i

[Klas Nygren]

Hi!

I use a Swedish version of Elements and translates the menu options to English. As you say the shortcut for image size is alt+ctrl+i and the shortcut for workarea size is alt+ctrl+c.

However, the problem is the same with both options - the window is not displayed visible to me when I select the menu item (or use the shortcut), but the menu options are disabled as thou I have a dialog box open...

[Klas Nygren · Accepted solution]

I found a solution in another forum. It turns out that the saved preferences for the window were causing the problem. By closing down Elements, renaming/removing the PSP files in folder C:\Users\[User_name]\AppData\Roaming\Adobe\Photoshop Elements\14.0\Editor and then reopening the program, the window opened in the place it usually does . When closing down program again new PSP-files were saved...