Elements 14 [In Organizer thumbnails are generic grey boxes with an hourglass]

[richardh12522878]

My thum nails will not open, Thay did up to a mouth ago what  as  gone   wrong ?

[mytaxsite]

I don't understand your question so tell us are you in Organizer or Editor.  Do you get any error messages?  If so pleat post a screen shot here.

[richardh12522878]

I currently don't get any error messages from the program. The problem is that when I am in organiser, instead of seeing the thumbnails for each picture in the grid view all I see are grey boxes with an hourglass in it. This has been happening for a while now and I don't know what to do !

[Anwesha Dev Chaudhary]

Please try out the instructions mentioned in the article:

Photoshop Elements (PSE) knowledge base.: How to correct hourglass (generic) thumbnail in Elements O...​

In case the file size is large, you need to wait for some time for all thumbnails to get generated.

Thanks,
Anwesha