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Elements 14 Organiser New Place tag

New Here ,
Aug 26, 2017 Aug 26, 2017

When adding a new place in the tags pallet the program defaults to Google maps where you are invited to enter a place name in the search box,  a drop down list of places matching the search enquiry to which you would select the correct place location.    At this point nothing happens all that is showing is a blank screen with a small section of Google maps in the top left corner.   What is wrong?    Same on Elements 9 and same on other contacts in the UK.

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Community Expert ,
Aug 27, 2017 Aug 27, 2017
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Adobe Employee ,
Aug 27, 2017 Aug 27, 2017

Hi,

Apologies for the inconvenience.

We are working on it's resolution. Please refer to Map does not load in Elements Organizer 11, 12, 13, and 14  for more details.

Thanks,

Arshla

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New Here ,
Oct 28, 2017 Oct 28, 2017

Six weeks now and I still cannot tag my photos, wouldn't be so bad if this was a free programme, but i paid good money, when do you expect a solution.

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Community Expert ,
Oct 28, 2017 Oct 28, 2017

jimmysb  wrote

Six weeks now and I still cannot tag my photos, wouldn't be so bad if this was a free programme, but i paid good money, when do you expect a solution.

https://forums.adobe.com/message/9886352?tstart=0#9886352

(post Nr 75)

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New Here ,
Oct 29, 2017 Oct 29, 2017

I do not consider installing a free trial version as a solution, as the poster in the thread says, it does not change the V14 catalogue, and what actually happens after 30 days?

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Adobe Employee ,
Nov 21, 2017 Nov 21, 2017
LATEST

Hi,

Maps in Photoshop Elements Organizer are up and working now. You can continue using the same. Let us know in case you've any issues.

Thanks

Arshla Jindal

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