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Elements 15 does not open on Windows 10

New Here ,
Jul 29, 2020 Jul 29, 2020

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Photoshop Elements 15 will not open. It has worked well on my Windows 10 computer until now.

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Problem or error

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New Here , Jul 30, 2020 Jul 30, 2020
Thanks for your email. After several days of Photoshop Elements not opening, It suddenly began working again. I have no explanation. This happened a couple other times over the past year. I appreciate the link for troubleshooting in case it occurs again. Leona Groesbeck

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Adobe Employee ,
Jul 30, 2020 Jul 30, 2020

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Hi there,

 

Sorry that Photoshop Elements 15 is not opening and working as expected on your Windows 10 computer.

 

Would you mind checking the troubleshooting steps mentioned in this article https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-system-errors-freezes-photoshop.html and let us know if that helps?

 

Thanks,

Akash

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New Here ,
Jul 30, 2020 Jul 30, 2020

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Thanks for your email. After several days of Photoshop Elements not
opening, It suddenly began working again. I have no explanation. This
happened a couple other times over the past year. I appreciate the link for
troubleshooting in case it occurs again.
Leona Groesbeck

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New Here ,
Jul 30, 2020 Jul 30, 2020

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It happened, with us too. We create our digital sharable banners and arts on Elements, and suddenly it's just not giving any response error.

 

Thanks, to support for solving this for us. We cleared the cache and some stuff. 

 

Regards,

RemoteWorkJar

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