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elements 15 print issues

New Here ,
Apr 13, 2022 Apr 13, 2022

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Photoshop elements 15 is not recognising the printer. It started with shutting down the program when I went to print. Read some other posts, did as suggested & then it quit shutting down but then would not recognize that there was a printer. Back to posts to problem solve, so I uninstalled & reinstalled printer, uninstalled, reinstalled Photoshop, still same problem. Just for reference this all worked fine a coouple of weeks ago. Computer recognizes printer & prints ok from other sources. Help appreciated, please & thank you.

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correct answers 1 Correct answer

Community Expert , Apr 13, 2022 Apr 13, 2022

In Editor, go to Edit>preferences>General and click on the button to reset preferences on next launch. 

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Community Expert ,
Apr 13, 2022 Apr 13, 2022

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In Editor, go to Edit>preferences>General and click on the button to reset preferences on next launch. 

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Community Expert ,
Apr 14, 2022 Apr 14, 2022

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Did you get it to work?

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