elements 15 print issues

[Mona23996852glbg]

Photoshop elements 15 is not recognising the printer. It started with shutting down the program when I went to print. Read some other posts, did as suggested & then it quit shutting down but then would not recognize that there was a printer. Back to posts to problem solve, so I uninstalled & reinstalled printer, uninstalled, reinstalled Photoshop, still same problem. Just for reference this all worked fine a coouple of weeks ago. Computer recognizes printer & prints ok from other sources. Help appreciated, please & thank you.

[hatstead · Accepted solution]

In Editor, go to Edit>preferences>General and click on the button to reset preferences on next launch. 

[hatstead]

Did you get it to work?