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Elements 15 purchased but says trial

New Here ,
Oct 05, 2017 Oct 05, 2017

This should not be complicated at all!   I purchased a PC at Best Buy, purchased Elements 15, and they installed it.... they said.  But seems it was only a trial???  Cost me $149...  On the box, I cannot find any of the numbers you ask for -  it says scan to activate product bby sn  and has a product code I believe under that.  It has a PN number - can't find serial number on the box or inside on the disk jacket.  I'm running out of time searching now.

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Community Expert ,
Oct 05, 2017 Oct 05, 2017

Shirley
You attached your post to a very old thread in the Photoshop forum. I've split it off into its own thread and moved it to the Photoshop Elements forum where you are more likely to get help relevant to your issue

Dave

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LEGEND ,
Oct 05, 2017 Oct 05, 2017
LATEST

The serial number is often inside the outer box on the white cardboard inner packaging. The standard serial key commences 1057 (24 digits, all numbers, no letters)

Some resellers supply a redemption code which needs to be converted into a serial number. See if this link helps.

https://helpx.adobe.com/uk/x-productkb/global/rede

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