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Elements 16 install didn't build ON1 interface . . . what is wrong?

New Here ,
Nov 20, 2017 Nov 20, 2017

Just upgraded to PSE 16. The interface I had with ON1 in  PSE 15 is missing. Is this a known bug?  How do I fix it?

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Community Expert ,
Nov 20, 2017 Nov 20, 2017

You may want to contact ON1.

By the way: You mean PSE 2018, not PSE 16, right?

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New Here ,
Nov 20, 2017 Nov 20, 2017

Whatever you want to call it, Bob. Hardly the issue here.  Adobe has provided this connection for years whenever they released a new version.  Not sure who you are but, if you look into this, you will see I am correct.

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Community Expert ,
Nov 20, 2017 Nov 20, 2017

What operating system are you using?

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Community Expert ,
Nov 21, 2017 Nov 21, 2017
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bobbyledeuce  wrote

Whatever you want to call it, Bob. Hardly the issue here.

I realize that.  it sometimes helps newbies (I'm not calling you a newbie) searching the forum for help if the correct terminology is used.

Adobe has provided this connection for years whenever they released a new version.  Not sure who you are but, if you look into this, you will see I am correct.

I am not an Adobe employee and am not familiar with ON1.  In my experience, many times plugin and third party issues can be addressed by involving the third party.  I was just making a suggestion.

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