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Elements 18 crashes

New Here ,
Jun 12, 2018 Jun 12, 2018

I have been using Elements 18 successfully for some time.  Recently every time a try to edit a photo it crashes.  I have tried different photos with the same result.  I am have Windows 10

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Community Expert ,
Jun 12, 2018 Jun 12, 2018

https://forums.adobe.com/people/chris+c+bailey  wrote

I have been using Elements 18 successfully for some time.  Recently every time a try to edit a photo it crashes.  I have tried different photos with the same result.  I am have Windows 10

There is a flood of complaints of similar problems after the latest Windows 10 update, you can easily browse such recent conversations in this forum.

So, read the explanation and workaround:

Error: An integer between 50 and 8 is required | Elements | Windows 10

and ask if you need more help. Editing the registry is the solution, it requires two minutes, and contrary to conventional wisdom, it has not created catastrophes.

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Adobe Employee ,
Jun 12, 2018 Jun 12, 2018
LATEST

Hi,

Please try after resetting the preferences file of Photoshop Elements. For this :

  • press ctrl + k.
  • Click on "Reset preferences on next launch" .

  • Relaunch the application.

Please let me know if the issue persists.

Thanks,

Rupali

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