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Elements 2018 Organizer: image grid displays but not individual images

New Here ,
Mar 27, 2018 Mar 27, 2018

The grid of .jpg images displays fine and can be seen and manipulated with Editor.  However I can not double click on a photo in the Organizer grid and see the individual image.  I get this view instead the image.  Any ideas out there to fix this one?

Message was edited by: John McKinley

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Valorous Hero ,
Mar 28, 2018 Mar 28, 2018

Hi,

Which operating system are you running on?

What happens when you select an image in grid view and then move the zoom slider (bottom of organizer) to the right?

Brian

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New Here ,
Mar 28, 2018 Mar 28, 2018

Running Wndows 10 version 1709

Sent from Mail for Windows 10

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Valorous Hero ,
Mar 28, 2018 Mar 28, 2018

Same system as me and it works ok here

Awaiting answer to my other question.

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New Here ,
Mar 28, 2018 Mar 28, 2018

Problem appears fixed for now, not a Organizer issue.  I had a video driver awaiting installation in Windows update.

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Valorous Hero ,
Mar 28, 2018 Mar 28, 2018
LATEST

Thanks for letting us know

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