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elements 2020 error code

New Here ,
Jun 10, 2020 Jun 10, 2020

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Window cannot find ā€˜C\:Program Files\Adobe\Photoshop Elements \Elements Home\Adobe Photoshop elements 2020exeā€™ Make sure you typed the name correctly and then try again.ā€™

I have uninstall and installed it 3 times. One of your techs tried to sort it out and told me to call back later as his shift had finished. Creatine cloud does not work as well.ā€™

My serial Number 1057

leom2677186_0-1591772623799.png

[Serial number removed from public display by moderator]

 

 

 

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Problem or error , Windows

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LEGEND ,
Jun 10, 2020 Jun 10, 2020

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Can you use windows explorer to search Program Files for the Editor app. Go to:

C:\Program Files\Adobe\Photoshop Elements 2020

Inside the Photoshop Elements 2020 folder scroll down to the files beginning with ā€œPā€ and double click on PhotoshopElementsEditor (the application)

Let us know if it launches.

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New Here ,
Jun 10, 2020 Jun 10, 2020

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Thank you. I tried that and it would not launch PhotoShopElelments editor, it came up with the same error code as above.

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LEGEND ,
Jun 10, 2020 Jun 10, 2020

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Have you made any recent changes to your computer which may have affected the installation?

 

I suggest going to the Windows Control Panel and choosing uninstall a program.

 

If Photoshop elements 2020 is listed, choose to uninstall but keep preferences.

 

Then re-install the software and any available updates if prompted.

 

You can use this download link and after installation activate with your serial number again.

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