Thanks for the reply kglad.
I followed the instructions on the link but Organiser still crashes on start-up. Really strange this, because Elements and Premiere 2020 both launch OK - the problem just appears to be with Organiser.
<moved from download&install>
Sorry, I don't understand that last message.
Silly question time:
Does it work whe nyou start it from here?
It's not a silly question but no, it doesn't start from here.
Did you get a solution on this issue, I have the same problem.