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Elements 2021

New Here ,
Aug 26, 2021 Aug 26, 2021

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When I press print Elements just shuts down. Any indeas?

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Crash or freeze

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correct answers 1 Correct answer

Adobe Community Professional , Aug 26, 2021 Aug 26, 2021
If the problem exists in the Editor, you may want to try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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Are you attempting to print via Editor or Organizer?

Can you print via other applications?

Any error messages?

Do you have the latest driver for your printer? Check on the web site of  the manufacturer of your priter..

 

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New Here ,
Aug 27, 2021 Aug 27, 2021

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OK now thanks.

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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If the problem exists in the Editor, you may want to try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

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New Here ,
Aug 27, 2021 Aug 27, 2021

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Thanks Greg, reset preferences all good now. 

 

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