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I have seen a You Tube video which shows how to fix this on Windows, but I need a procedure for an iMac.
I gather that the update 16_6 package update does not work until you delete the original RAW file.
Can anyone help with this most annoying problem?
I have tried to work out a Mac procedure from the above Windows procedure but the two systems are very different
You went to
Macintosh HD/Library/Application Support/Adobe/Plug-ins/CC/File Formats
and copied the Camera Raw.plugin by right clicking and selecting Copy
now go to
Macintosh HD/Library/Application Support/Adobe/Plug-ins/Elements 20/File Formats
and right click in an empty space below the existing Camera Raw.plugin and select Paste Item
to replace the existing Camera Raw.plugin with the one you copied earlier.
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Try the directions in this thread:
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I have followed your suggestion up to the line :-
Replace the existing Camera Raw plugin EElements..............
I do not know how to REPLACE the plug in. Could you possibly give me more detailed info.
Regards
Laurie
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You went to
Macintosh HD/Library/Application Support/Adobe/Plug-ins/CC/File Formats
and copied the Camera Raw.plugin by right clicking and selecting Copy
now go to
Macintosh HD/Library/Application Support/Adobe/Plug-ins/Elements 20/File Formats
and right click in an empty space below the existing Camera Raw.plugin and select Paste Item
to replace the existing Camera Raw.plugin with the one you copied earlier.
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Thanks for your quick response. Now up and running
Regards
Laurie Martin