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Elements 2022 won't email photos

New Here ,
Feb 02, 2022 Feb 02, 2022

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I installed Elements 2022 and tried to configure my email client to work with my Microsoft account.  Adobe Elements is unable to "validate" my account even though I am 100% sure of the email address and password I've entered.  I previously had Elements 2018 and didn't have any issues with the same email account.  I went back to my 2018 version and now can't email out of it either.  I've tried looking at all/any of the security settings for my email account but haven't been able to change anything from the Microsoft side that worked.  Any advice on what I can try next?  I really would like to be able to Share photos through email directly from Elements.

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Organizer , Problem or error , Windows

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Community Expert ,
Feb 05, 2022 Feb 05, 2022

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And here's what the Organizer's Preferences>Email recommendation is for (non-configurable?) email services:

Snap_2022.02.05_12h58m18s_002.png

 

 

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Community Expert ,
Feb 05, 2022 Feb 05, 2022

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quote

And here's what the Organizer's Preferences>Email recommendation is for (non-configurable?) email services:

Snap_2022.02.05_12h58m18s_002.png

By @Greg_S.

Exactly what we are all agreeing to.

The advantage is the flexibility you get by resizing your images in the export process.

The problem still remains to make things easier for Christine's father...

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Community Expert ,
Feb 05, 2022 Feb 05, 2022

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MichelBParis said:

The advantage is the flexibility you get by resizing your images in the export process.

 

An excellent point Michel.

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New Here ,
Apr 09, 2024 Apr 09, 2024

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I've had exactly the same problem with the same ourcome. The chat support on Adobe is of no help.

Good luck

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