Elements 2022 won't install

New Here ,
Jan 16, 2022 Jan 16, 2022

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On windows 10 as admin from CD or from download Elements 22 fail to install all software up to date PLEASE ADVISE 

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Adobe Community Professional ,
Jan 16, 2022 Jan 16, 2022

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Are you receiving any error messages?  Please post a screenshot.  Otherwise, I suggest you  contact Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help and Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

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New Here ,
Jan 24, 2022 Jan 24, 2022

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2 error codes come up independently of each other I tried on multiple laptops (4) all up to date W10 errors code 4 and code 81 there are no answers from Adobe support they must know I can't be alone if on 4 good laptops won't install. 

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New Here ,
Jan 20, 2022 Jan 20, 2022

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<meta charset="UTF-8" />



installation failed error code 81

 


Jarda Zborovsky

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Adobe Employee ,
Feb 02, 2022 Feb 02, 2022

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Hi

 

Error code 81 comes when there is another Adobe installer is already running.

Can you please open task manager and check if any other Adobe installer process is running? If Yes, Please close and then try.

 

You can also try the LBS installer available here: https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html, to use the installer from here, you would need an interent connection.

 

Regards

Vipin

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