Elements 2024 Layer Panel problem

[HaganVideo]

Thumbnails start disappearing as I am working on a page. If I get out of Photoshop Elements and start over the thumbnails come back and then gradually disappear again. Is there a setting in Preferences or some place in the program that will fix the problem. I have plenty of disk space on my hard drive. I have version 2020 on the same computer and works fine.

Thanks in advance

[hatstead]

Resetting preferences may fix it. Go to Edit menu>Preferences>General and click on "Reset preferences on next launch."

Also, go to Edit>preferenes>Scratch disk. What is it set to?

[HaganVideo]

I have several scratch disks checked.
I have an internal hard drive divided into the C: and D: drives
I have 3 external hard drives checked as scratch disks.

The C: drive is NOT checked.
The D: drive IS checked.

The H: I: J: external drives ARE checked.

Thanks for your fast response

[Glenn 8675309]

[Jeff Arola]

HaganVideo,

What operating system are you using?

[HaganVideo]

Windows 10


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