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Elements 2024 Photo Editor Help, support, vid tutorials, forums not working

Community Beginner ,
May 22, 2024 May 22, 2024

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One desktop with oaid version and one laptop with trial version. Any of the help links do not work. Address bar:

192.147.130.58/chcservices/services/redirectu=http://help.adobe.com&p=PhotoshopElements_2024&l=en_US&id=AH_HOME

HTTP ststus 404-

type Status report

message

description The requested resource is not available

Apache Tomcat/7.0.37 - Error report

 

Organizer and Video Editor links work fine.

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Problem or error

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correct answers 1 Correct answer

Community Expert , May 22, 2024 May 22, 2024

I can confirm your report.  There have been a number of temporary server issues lately so it will probably be cleared up in a day or two.  I will report it to Adobe.

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Community Expert ,
May 22, 2024 May 22, 2024

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I can confirm your report.  There have been a number of temporary server issues lately so it will probably be cleared up in a day or two.  I will report it to Adobe.

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Community Beginner ,
May 22, 2024 May 22, 2024

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Thank you, Greg. Already had two experts check it out remotely. Must have spent at least an hour each with no success.

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Community Beginner ,
May 23, 2024 May 23, 2024

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LATEST

Working now. Thanks to whoever fixed the issue. Wasn't an upgrade because still shows V24.0

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