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Elements 9 - cannot register

New Here ,
Feb 20, 2024 Feb 20, 2024

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I bought Elements 9 back then (around year 2010) and have a original CD.

Now we have 2024 and I do not have the old comp and a new comp do not have a CD reader, but still have the original Elements 9 on CD.

I wanted to download the digital version. I read that I need to register it first to see a download link.

The problem is that when I proceed with the serial number the page says the SN is already registered.

I do not have the old comp. and now what?

 

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Download and install

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Community Expert ,
Feb 20, 2024 Feb 20, 2024

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If your using the same Adobe account then you can sign in and download from there hopefully:

https://helpx.adobe.com/download-install/kb/downloaded-older-app.html

 

If not you can download pse 9 from here:

https://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.html

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Community Expert ,
Feb 20, 2024 Feb 20, 2024

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If you click on this link, it should take you to the Products page of your Adobe account.  (You may have to sign in.)  Scroll down below the Register a product box and your registered products should be shown with a download link and the serial number. 

 

Ashampoo_Snap_Tuesday, February 20, 2024_11h22m51s.png

 

I assume you only looked at the Register a product box because you received a message that your serial number has already been registered.  If you don't see the information, perhaps you registered it with a different email account.  I should also mention that although I have registered serial numbers showing for every version since version 3, the earliest download link I have is for version 10.  But I recall someone else mentioning that they found a download link for version 9 in the Products page.

 

Another alternative is to copy the contents of the CD to a thumb drive using a computer with an optical disc reader, and then installing on your new computer from the thumb drive.

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Community Expert ,
Feb 20, 2024 Feb 20, 2024

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. . .  and if you run into a too many program installations message, you will have to contact Adobe Support and ask them to reset the activations.

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