elements currently locked by another process

[BenteD]

I

I used my organizer only two days ago and today I'm getting this om my screen. Nothing helps so far. Restart pc doens't work. Can somebody help me?

I have PSE 12

yours

Bente Dalsgaard

Denmark

[mytaxsite]

What is your operating system?  You need to end the task of any Organizer still running.  In Windows 10, press the following three keys:

CTRL+ALT+DEL

Then choose Task Manager

Then look for something like this:

After selecting the Organizer from the list, you need to press the End Task button as shown in the above picture.

Hope this helps.

[BenteD]

thank you

I have done this two times, also after restart. Also in the task manager there are adobe files running, I do not know if I can stop these too?

[BenteD]

thank you for answering. I have been doing that but it didn't help. But it made me focus on other items in the task manager and after stopping google photos it worked!

yours

Bente

[Daniel Sterchi]

Hi Bente

I suppose you are using Windows. If so, which version?

Did you look where the catalog is stored if there are files with strange names. E.G. beginning with a tilde or so?

kind regards

Daniel

(from Switzerland)

[BenteD]

Hi Daniel

I have windows 10 and have the problem after closing the labtop yesterday.

Is it this place you means?

[Daniel Sterchi]

Yes, but I don't see anything suspicious.

Did you try to delete the cache files?

Daniel

[BenteD]

Hi Daniel

Cache files? you lost me there:-)) I'm not so familiar with all this.....

BUT it works now. Why I don't know exactly, but I checked the task manager again and stopped google photos, maybe that is causing some problems??. I have used that recently but have not allowed it for start-up.

I still have the crashes though, have no bad films in the catalog,

Elements 12 Editor has stopped working

yours

Bente