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Elements not working

thisisirrational
Engaged ,
Sep 22, 2020 Sep 22, 2020

Elements is getting worse by the day. It takes several minutes for it to do anything including bringing up photos to work on. EVERY OPPERATION  seems to be moving at the speed of glue! I tried to do an update but the word "update" is greyed out and can not be used. This elements program is getting un-usable. I have a zoom meeting coming up where I am to show how I do things and I'm afraid your software is going to prevent me from doing the meeting.

TOPICS
Bug , Crash or freeze , How to , Problem or error , Windows
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Badwolf_DW
Explorer ,
Sep 23, 2020 Sep 23, 2020

Impossible to help without additional information. PC specs, PSE version, etc etc etc

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thisisirrational
Engaged ,
Sep 23, 2020 Sep 23, 2020
In Response To Badwolf_DW

what do you mean by pc specs and etc., etc., etc? I'm using PE 2020.

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Peru Bob Community Expert
Community Expert ,
Sep 23, 2020 Sep 23, 2020
LATEST

Please see here:

https://community.adobe.com/t5/photoshop-elements/faq-what-information-should-i-provide-when-posting...

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Photoshop Elements - User Guide
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