Elements Organizer 15

Report · Sep 24, 2017

I've had Elements 15 which i uploaded from disc and now after about four weeks with no problems. now, when i select the organiser a box appears stating that

Elements Organiser is not currently licenced.and saying go to the photoshop elements editor, which i have. but what do i next ?

Report · Sep 24, 2017

raymondu80193488 wrote
I've had Elements 15 which i uploaded from disc and now after about four weeks with no problems. now, when i select the organiser a box appears stating that
Elements Organiser is not currently licenced.and saying go to the photoshop elements editor, which i have. but what do i next ?

I don't know exactly what happens in your case, but the fact that the question is raised after four weeks suggests that your Elements was a 'trial version' and not yet licensed. You get similar message when in the editor after 30 days.

That could happen if you have not entered the license key for your purchase. From the editor, use the 'Help' menu and check what is shown: is it 'Sign in' or 'Sign out'? If it's sign in, enter your key.

If it's 'sign out', your editor is already licensed, and your message is curious. I have seen a few similar problems with the organizer when other Adobe apps are installed. Is this your case?

Report · Sep 25, 2017

Thanks for your quick response. have followed your instructions and sign out is shown.

Elements was bought as a present and loaded via the disc for Mac out of the box.

Ray