elements organizer 16.0.0.0 stopped working

Report · Sep 22, 2023

Hi, i use adobe elements organiser 16.0.0.0 and it stopped working since a while. It doesn't put new photo's in my catalogue. I can't put my tags to any picture. And if i want to export a file system says 'no', but it is working.

I also can't delete any pictures. The catalogue consists of 107.000 pictures. Catalogue is 559,8 MB big. Is it to full? I did try to repair the whole catalogue, to try to resolve what's false in the database. It says their are no mistakes found.

I work with windows 10. What can I do to solve this problem? Or do I need to make another, new catalogue? I tried that too, and the tagging, exporting and adding new pictures in that is working right. So I think something is wrong with my current catalogue. I don't have any 'older' back-up from that, than the one that is not working right now.

Report · Sep 22, 2023

Have you moved the catalogue to a custom location? You have described a very unusual situation. What happens when you try to import a new photo from Files and Folders? Do you get any error message?

The size of your catalogue should not be a problem unless there is no room on the hard drive where the catalogue folder is stored.

Without knowing more information, my first suggestion is to copy the Catalogue folder to a different drive (and rename the folder). This may take quite a while. Once you have the folder copied, find and double-click on the catalog.pse16db file which you should find within the folder. (To determine the location of the problem catalogue folder, open it and then click on Help>System Info . . . After several seconds, a dialog will appear with the location of the catalogue folder in the second paragrah.)

Then see if you have the same problems with the copied catalogue.