Elements Organizer 2020 - Creates a new video file when trying to change file name

New Here ,
Aug 26, 2022 Aug 26, 2022

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I am working on renaming all of my video files using Elements Organizer 2020.  Once I rename the file, it will create a new video with the new name in microsoft file exployer. Now I show 2 videos with 2 different names in file exployer. When I reopen Organizer, the watched folder will indicate that I have new files to import, however they are the orginal video files.  Why does organizer create a new file instead of just changing the name of my orginal file.  Which settings do I need to change to fix this?

 

Thanks

Dawn 

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Organizer , Problem or error , Windows

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Community Expert ,
Aug 26, 2022 Aug 26, 2022

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That should not be happening.  How are you renaming the file?  I just tried it in the Information panel-  Name field and the file was renamed without copying it in Windows Explorer.

Snap_2022.08.26_17h46m1s_006.png

 

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New Here ,
Aug 27, 2022 Aug 27, 2022

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I tried to see exactly when it happens.  1) I changed the file name, don't hit enter. 2) click on tags  3) duplicate file is created.  I have attached a video to show what I am doing. 

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Community Expert ,
Aug 28, 2022 Aug 28, 2022

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I have been able to recreate the copying of the file using your workflow.  I believe the problem occurs because you have a Windows Explorer window open while you are renaming the file in the Organizer.  Make sure that the Explorer window is not open and no copy should be made.

 

 

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